Welcome to Hazena Boutique. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or contact us:

Personal Information
Full Name
Email Address
Mobile Number
Shipping & Billing Address
WhatsApp Number
Order Details
Payment Information (processed securely through third-party payment gateways)
Non-Personal Information
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver products to your address
Respond to your enquiries
Provide customer support
Send order confirmations and updates
Improve our products and services
Personalize your shopping experience
Send promotional offers (only with your consent)
Maintain website security and prevent fraud
Comply with legal obligations

3. Cookies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Improve website performance
Analyze visitor behavior
Provide a better shopping experience

You can disable cookies through your browser settings if you prefer.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with:

Delivery & Courier Partners
Payment Gateway Providers
Website Hosting Providers
Government Authorities (when legally required)

All third-party service providers are expected to maintain the confidentiality of your information.

5. Payment Security

All online payments are processed through secure and trusted payment gateway providers.

Hazena Boutique does not store your debit card, credit card, UPI PIN, or online banking credentials.

6. Data Security

We implement appropriate security measures to protect your personal information against:

Unauthorized access
Data loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no method of online transmission is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites such as payment gateways or social media platforms.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.

8. Your Rights

You have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for marketing communications
Contact us regarding privacy concerns

9. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

10. Changes to This Privacy Policy

Hazena Boutique may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

We encourage you to review this policy periodically.